Medit Q & A: Part Two

Medit Q & A: Part Two



Part Two: Common Questions


Q: Who can we send cases to?

A: With Medit it’s what’s called an open system, which means you can send cases to whomever or wherever you choose. There are some scanners out there which utilise closed systems, in other words, files are only allowed to be shared with certain designated labs.


Q: What are the extra costs? Monthly/Annual subscription fees?

A: The only future costs for the Medit i500 and Medit i700 are replacement tips and a $0.99 US cents per month membership for cloud data storage. Medit doesn’t and never will charge a subscription for software upgrades or licence fees



Q: What is Meditlink?

A: Medit Link is an integrated dental platform which allows clinics and labs to connect and do business with each other. It provides cloud storage and simple sharing of cases and scan data, as well as easy integration of CAD software. Additionally, contracts, orders, and payments can be completed on Medit Link. It is designed to provide different services according to your business needs as a clinic or preferred lab. Access to specific functionalities can also be controlled by the account type of administrator or member. Medit Link helps users systematically manage a series of digital dentistry workflows including the scanning process with the i500 intraoral scanner, the ordering of prostheses and the manufacturing process for dental prostheses using our user-friendly menu system which is composed of Case Box, Order Box, In Box, and Work Box. 

Medit Link helps you manage scan data, ensuring a smooth scanning process using the iScan with an intelligent scan detecting algorithm. In addition, you can easily place orders by generating information from iScan. Once the scan is complete, it automatically uploads the scan files to the cloud and facilitates the order and payment process with the partnered or contracted dental labs.


Q: How long are scan data files stored in Medit Link?

A: The scan data files will be indefinitely stored in the Medit Link server until the user account is closed. You can park all scan data files in the cloud such as engraved impression scan data, embossed oral scan data, pre-operation scan data, post-operation scan and reference data and so on.


Q: What is the Medit Link membership plan?

A: Standard is Free for us to 1GB of cloud storage; Premium $0.99 per month for up to 10TB of storage. You can switch plans anytime.  10TB is a LOT of impression scan/reference data


Q: Can Medit scanners be used for Invisalign?

A: Invisalign is not compatible with with Medit intramural scanners. However, there are brilliant alternatives such as ClearCorrect, Suresmile, Spark and Clarity Flex + Force from 3M.


Q: What files can be exported?

A: PLY, OBJ or STL files.


Q: Where do I buy a Medit i700 or Medit i500 intraoral scanner?

A: From a company such as Synergy who are Medit specialists and from who you will receive long term support. Avoid purchasing an intraoral camera from labs or implant companies!


Q: Will my scanner work with Windows 11?

Yes, you can use your Medit scanners (intraoral scanners, tabletop scanners) with Windows 11. After you install Windows 11, it is recommended to reinstall the Medit Link desktop application to prevent any possible device connectivity issues due to drivers or settings.


Q: Will I be able to use my Medit intraoral scanner for chair side-milling?

A: The Medit intraoral scanners are 'stand-alone' scanners meaning they don't carry the design software like some other scanners. However, there are a great range of desktop milling machines that are compatible with the Medit scanners using a third party such as Exocad software.


Q: I have had trouble scanning metal such as gold crowns. Is there a particular technique for this?

A: Gold crowns can be a pain, but in isolation are reasonably easy to capture because the software is able to stitch and reference to the information surrounding the crown, but in this case it requires slow scans.

It’s when you have multiple metal crowns in a row where it gets tricky. Try to modify your scanning technique to obtain a reference using the palatal or buccal aspects of the arch where you’re able to incorporate some of the gingiva (palate or buccal attached gingiva). That way the software can generate a reference to these parts and allow better acquisition of the data on the crown. The other thing is to try to capture the same surfaces of the gold crown from a few different angles. Swivel the head of your scanner around so you’re imaging the same area from different directions. This often helps the scanner to correlate the scan information together. 

A couple of extra tips : never start the scan on metal or highly reflective surface. Start on tissue or tooth and pick up metal as collateral. Any parts of a scan not connected to the rest of the model will be deleted once you stop scanning. If having trouble, try turning off/on the metal filter and/or colour blocker.  You can use a powder spray on the gold crowns too which works a treat, but you'd have to buy some. Rubbing on some toothpaste (mixed 50/50 with water or patient saliva) is also a decent hack. Happy Scanning g!